A successful web site in this "information age" demands a quick response... from the first download
to final delivery of the product, service or information. As your main point of customer contact, maintaining your
local system/network is as important to your site's efficient operation as the web server that delivers it
to your visitors.
We understand that many of our clients are not in the position to employ a full-time IT professional to oversee these
necessary tasks, so we have carefully structured our
Client Support Services to help bridge
These services are available free of charge to any client of ROD:
24/7 "Ask Anything" Support Service
Discounts & Special Offers
Where our Client Support Services leave off... our Tech. Support Services take over. These services are restricted to
clients within our service range and are billed at our standard on-site
hourly rate. Contact ROD for more information.
Our Tech. Services include:
System/Software Upgrades & Set-up
Our troubleshooting guarantee requires that we actually resolve the issue or the service call is free. This insures
that our clients are only charged for successful repair calls and removes the normal hesitancy of many clients to
contract a support technician in the first place. Simply put...
"If we can't fix it... there's no charge!"